Patient Care Service

The Patient Care Service is your neutral point of contact for the feedback, suggestions, questions, complaints and concerns that are also part of everyday life at the clinic.

Our offer

We are here for you when:

  • you want to personally share your feedback, suggestions for improvements or praise.
  • you need help communicating or coordinating with other divisions.
  • you need support with matters that are not directly related to medical care (by arrangement, e.g. being accompanied to appointments outside your home or going for walks with others).

We work hard to meet your needs and address your concerns as best we can, and we will be happy to assist you.

We look forward to hearing from you.

Ring of Life auf grüner Wiese

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